If your order arrives by 11pm (UK time), I usually pack the order and arrange shipping by midnight so that it will be collected in the morning of the next working day. If something needs to be printed and assembled … Read More
If you selected a tracked shipping, then the tracking link will be sent to you automatically, as soon as the parcel is with the post. If you haven’t received this e-mail for any reason, feel free to contact me.
– First check your order confirmation email what your selected shipping method says about delivery time. If it is, for instance “4-7 working days” and you are within this time, please be patient. It is on its way and will … Read More
Yes, we post worldwide.
No, as we are a small UK partnership, we are not in the VAT scheme so our prices don’t contain any tax, hence the prices are the same for UK and overseas customers.
For the countries that have an unreliable postal service (e.g. Sweden, South Africa), where parcels get lost or sent back too often, I offer only express delivery by courier companies. However, I can send smaller items with standard Royal Mail … Read More
Sure, just contact me and I’ll tell you how you can place an order for them. Alternatively, you can buy them from Ebay, I use standard metric bolts and nuts.
Officially, I don’t sell spare parts, except for the Scorpion FT Hook system. However, if you contact me, I may be able to help, but can’t promise anything.
Please contact me and I’ll sort it out for you. See our Terms & Conditions for details and options about returning items, refunds, replacements.
Please contact me, describe the problem and send me a couple of photos too. I’ll do everything to find a better option, repair the part, replace it, make a bespoke one etc.